Just had a new garage door and liftmaster opener installed by Marty today. He did an outstanding job!!! We are very pleased with our purchase and the great service. Thanks!
- James and Tammy H.
Sales - Alan visited my home twice and was very professional, knew his product extremely well and was customer oriented. We decided to go with your firm notbased on dollars. There was one competitor cheaper - but follow-up by Alan. The cheaper competitor canceled one appointment and was a no show for another. Alan always responded and did an excellent job for us.
Installation - The gentlemen, Cory was on time and completed his work in a professional manner. Other than a new door and mechanics being in place, one could not tell he was even there. No mess. Excellent clean up. The company should be reminded he did the entire job himself that day - no assistant. He was alone. Great job!
The Door - We could not be more pleased. Quality product, operates quietly and looks great!
I will refer my neighbors and friends in the future.
Thanks to Alan, Cory and your whole team!
- Ted & Pat S.
This note is to commend your technician Zack for the good job he did when he repaired our garage door on Wednesday. The young man was very professional and appeared to detect the door problems immediately. He repaired the door and explained to me what he had found to be the problems. We are most grateful as the garage door now operates more quietly and smoothly than when it was installed. Please extend our thanks to him for a job well done.
- Mrs. Smedley
Thank you. It works like a dream. NO NOISE!!
- Mary H.
Just wanted to you to know… your people did a really good job again! From Alan visiting/quoting… to the installer who was a really good communicator, a good worker and a good representative for CSD. As always…thank you! Trust all is well!!
- Gary H.
All too often, service managers receive complaints about poor service. So, I thought I'd brighten your day with a report of excellent service by one of your employees, Zack.
I found him to be very knowledgeable, and willing to go the extra mile to figure out a way to fix the door. He was most professional and very pleasant. I truly appreciated all his good work.
Coincidentally, he had also been here in 2009 to make some adjustments, so I see he is a long term employee.
- Bette W.
Just a quick note to tell you how impressed we were with your man Tom W. He was professional, efficient and courteous. Very fussy to detail on his job. He mentioned how he got his job with your company. He could not say enough good things about the company and its products. This is an employee who takes pride in his company and job performance with finished results to show. We also were appreciative of the time Alan W. took with us. Thank you.
- J & W Langley
Thank you very much for saving our anniversary dinner by giving such wonderful service. I know we lucked out by having someone close by, but we appreciated you saving our day. Your technician who is normally on the commercial route came over and fixed our garage. He was friendly, efficient and had our door working again. He deserves a raise, especially with a baby on the way. Tell him we said hi and thank you.
- Michael S.
I wish to thank all the staff for their efficiency. All who had a part in the installation of the operator on my garage door. This includes Mindy that answers the phone, especially Mike C and Jarrod who did the installation. A pleasure to know there are still companies who know their job and do it well. Thanks again.
- J Sanders
The high speed doors are excellent. I am extremely happy with them. My team seems to really like them as well.
I was actually going to email you and Karen today. I just wanted to pass along my extreme gratitude to the crew you had working here. I know sometimes we always hear the complaints or negatives from customers so I know how it feels to receive the good news as well. All 3 of them(Mike, Will, and I’m sorry I can’t remember the other gentlemen’s name) were extremely helpful and did a stand up job. They were mindful to our crew since we were open during the entire install and cleaned up after themselves each and every time. The install was done extremely well. I just wanted to make sure the right person knew about how well this crew did.
- B. Products, Derek S.
Mindy is top notch and made it easy to deal with Central State. Your technician was knowledgeable, courteous and professional.
- Morris M
Thought I’d take the opportunity to let you know how good everyone we work with CSD is. You’ve done an amazing job in making CSD become such a professional company from years ago. Zack has always been great … as has Alan … Happy for you and all your people.
- Gary H.
Thank you for a job well done. Zack was excellent at what he does and was very efficient! Thanks again!
- The Peters
Just wanted to let you know that your guy, Vince was out at my house yesterday to work on my door and I was very impressed with how thorough he was. I thought he would just grease a few things and head out, but he took the time to fix all of the mechanical issues and get the door working more efficiently than the day it was put in. Thanks again.
- R Hughes
I sincerely want to say "Thank You" for your excellent response to my request. Your service man was most polite and helpful in repairing my garage door opener etc. Thank you for your help. I am sincerely thankful.
- Marion H
Should you ever need an unsolicited testimony, I would be happy to give it to you for the wonderful work your technicians have done when they installed my garage door in 1999 and yesterday when they replaced my door opener which was struck by lightning on Sunday night. Mindy handled the appointment which was more than I ever hoped for, Jarrod helped us release the old opener so that we could manually get our cars out and put in a slide lock for our safety. It was all done with no hassle much quicker than I ever hoped it would be and with such competency and courtesy from all of the men. It was a real pleasure to do business with them. They are above the usual service people and I thought you should know what assets they are to your business. I have told all the people I have spoken with how very accommodating they were and how much I appreciated the help they gave me. Sincerely yours.
- M Dooley
Zack did a great job this morning replacing our lock. He is very knowledgeable, polite and a nice gentlemen. I am very pleased with the service from Central State.
- Mr. Krause
Zack did a great job fixing our garage.
- M Hassett
Just a note to the general manager. I had new springs installed of my two garage doors last week. A spring on each of the doors failed and had to be replaced. Your technician Mike M. checked the problem and told me what had to be done and within an hour or so completed the installation and made sure both doors operated properly and safely. Mike was courteous, efficient and knew what he was doing. He did an excellent job and could not have been a better representative for your company. Employees like him are a key reason why we always have been a customer of your company.
- Fran F.
Just wanted to drop you a line to let you know we are very happy with the garage doors. The difference between the new doors/equipment compared to the old is unbelievable.
- Fred D.
“Just a quick note to tell you how impressed we were with your man Tom W. He was professional, efficient and courteous. Very fussy to detail on his job. He mentioned how he got his job with your company. He could not say enough good things about the company and its products. This is an employee who take pride inches company and job performance with finished results to show. We also were appreciative of the time Alan W. took with us. Thank you.”
- J. Langley
Thank you for your excellent service. From your phone representative to your service men. All were top notch.
- C Martin
Thanks to “Vinnie”, he saved our summer. What a gem!!!
- Peter B.
My personal thanks to all your staff involved when this began. Your team was here quickly, got us to an operational capacity, and got things rolling for the full repair. CS has always taken very good care of me when I've needed them the past 10 years. Please, share this with as many of your team members as you can find to appreciate my positive feedback, it is genuinely heartfelt.
Wanted to let you know the new front door is installed and it looks great! Very pleased with it. Thank you for your efforts in replacing the defective door. We appreciate it.
- Jack and Diana
I have used Central State for all my garage door needs for almost 20 years and their quality of service is second to none. Zach arrived yesterday to install an new garage door opener. His professionalism, knowledge, and commitment to excellence were very evident from the moment he arrived until he finished the job. He exceeded my expectations and I would highly recommend Central State and in particular, Zach for all garage door and opener needs. I really appreciate the excellent work Zach did and the quality product Central State provided.
- Joe T
Just wanted to say you are the best company I've ever worked with for customer service in the industry and I have been in the building industry for over 34 years as a sales representative and never has it has been as good as yours. I worked for several lumber yards and retired from ABC Supply just this year. Thank you for taking care of the average home owner as well as commercial contractor and home builders. It means a lot to the average home owner like myself.
- Mark H.
I am having a lot of repairs done at my home and just wanted to let you know that the gentlemen, Zack who left my home was polite, courteous, quick, and did a great job. I am used to calling to complain. Customer service is so important and your company does this very well. Please let the boss know how good my experience was.
- Mrs. Milikan
Recently, your company installed a new garage door system at my house in Carlisle and serviced existing doors at my building in downtown Harrisburg. Marty and Randy have been very professional in their respective roles. More importantly though was the service your technicians provided. They are skilled at their work and pleasant to deal with which unfortunately has become too rare today. I will certainly refer people to your company. Thank you.
- J Male
Thank you for your excellent service. The technician was very prompt and extremely personable. He represents your company well.
- J Harmon
Thank you so much for coming out the same day. I really appreciate you making me feel so safe!
- M Kanerson
Great Job Vince! It works better than ever.
I wanted to take a moment to say thank you to Alan for helping Sue and I to select a new garage door. We are very pleased with the door. It enhances our home and will look even better once our new siding is installed. The gentlemen who installed the door, Tom was very nice and very professional. Thank you again. We will recommend you and Central State to our friends and neighbors.
- C. Beckley
Just wanted to pass along how professional your man was Friday afternoon while fixing our garage door. He quickly assessed our problem and got right to work, he explained everything to us and got the job done in a very timely manner. It was a pleasure dealing with a friendly tech who knew his job, got to work immediately and explained everything.
- George K
Bruce just departed leaving us with a beautiful new door. He did an outstanding job installing the door. He is fast, well organized and neat. You can be proud of this fine representative of Central State. Your field rep was also outstanding. I retired from Triple Crown a few years ago. I did their quality and safety work plus annual contractor and supplier evaluations. You would get an outstanding all around for this job. Thanks. Your are appreciated. Warm regards,
- D. Johnson
Thank you for your kindness & helping getting the job finished. Your workers were very good.
- The Rymans
I just wanted to thank you for the work that Cory and Todd completed yesterday. It looks good and the garage doors open and close so much more smoothly now. Please make sure to pass on my compliments to them and share this with their supervisors.
Cory and Todd were both very well-spoken and explained things carefully, which (to me) reflected professionalism. They kept me in the loop in terms of what they were doing and updating me with the progress. They presented me with a couple of items so that I could make a decision, which allowed them to proceed from there. I do appreciate Cory and Todd taking the time to include me in the process. They also had a couple of ideas to help me extend the life of my current garage doors as well as maintaining the new openers and springs installed. I am quite pleased with the overall experience.
Also, thanks for doing a thorough a job in terms of examining the overall items that needed to be replaced, installed, or improved. I have already spoken to a neighbor who inquired about new garage door openers for his home. I don't know if (or when) he may contact you but the work did not go unnoticed.
Thanks for a pleasant and positive experience.
- Don S.
Thank you for the prompt and excellent service. You are really a pleasure to work with and we appreciate being able to rely upon you. Happy Holidays.
- L Smigel
I love my new opener that Jarrod installed. I was so impressed with how quickly you got there and installed it. It’s so much quieter than the old unit. Your mechanic was great. He showed me how everything worked and how to program the key pad. Great Job!
- Carrie C
“I am thrilled at how easy you are to work with and how responsive you are with follow up and making recommendations. I know the language barrier was difficult but your persevered and were patient in dealing with me. I would recommend your company to anyone.”
- M. Gunjac
Thank you for your kind assistance with the replacement of our garage door. Your installer did an excellent job and the door looks great.
- R Fields
Thank you for your excellent service. I'll recommend your company to my friends.
- I Springman
Thanks for your prompt service. Also technician “Vinnie” did an excellent job. I am pleased with the quiet operation. A big improvement.
- Jim D.
Hi Jordan. Thank u so much for helping me pick out such a beautiful door. Love it. Corey was so nice. He did an excellent job installing it. Please let his boss know he was excellent. Again, thank u.
- J Smith
I would like to thank Mike Bohn for trouble shooting and repairing our scissor Dock. Mike and his expertise has saved TEC a large amount of money. Please let Mike know that we appreciate his hard work.
- Todd M.
I’ve never had such professional technicians, do a job for me like Josh and Corey. They were pleasant and never stopped. Worked nonstop, did an excellent job, doors look great, capping excellent. Jordan and Alan were sweethearts do deal with, Karen was a pleasure to schedule the job with. I am very pleased with everyone at Central State Door Service. I will recommend you to everyone.
- M. Schwartz
You should be proud of your employee that worked for me. Thank you.
- K McClain
Angie, I appreciate you're getting back to me. After being in business my entire life, it is great to see some professionalism still exists. As a retired CEO I have 6 Peer groups at The High Family Business Center so I really appreciate your immediate response to our concern. Thank you again, I would be glad to meet you and your staff sometime in the future.
- Dick A.
It has been a long time since I have been happy with work done at my home. I will definitely refer you to anyone I know who is looking to replace garage door openers or garage doors. I was also extremely impressed with Jarrod who went out of his way to make me happy. Thank you- job well done.
- Trish A.
Enclosed is our payment for garage door repair. I would be remiss if I didn’t compliment Mike, your tech. He was very thorough and explained what needed to be done and showed me the results of his work. A job well done!
- Belle W
You are nice gentlemen. You can expect great word of mouth advertising.
- Bob P
Thank you Kim and all the fellows who came and helped me. My thanks to you all for being king during this great loss of my beloved husband. You all are doing Gods work to help others & you will get a reward in heaven. Tell all my thanks.
“This note is to commend our technician Zack for the good job he did when he repaired our garage door on Wednesday. The young man was very professional and appeared to detect the door problems immediately. he repaired the door and explained to me what he had found to be the problem. We are most grateful as the garage door now operates more quietly and smoothly than when it was installed. Please extend our thanks to him for a job well done.”
- M. Smedley
I just want to tell you like always your service is top-notch. I had scheduled the 20-point service for Tuesday, June 19th and your service tech. Freddie, was on time and very professional. From the time I purchased the doors from Allison Door, you have always been first class. Thank You.
- Joyce H.
I enjoyed working with Andy and Mike to get our doors repaired. Both of you did a great job and I was very pleased with the results. I greatly appreciate the discounted price you are charging us. With finances tight it really helps!! I will talk to the Executive Director and find out if he will approve the repair on the safety items. Thanks again for being so personable and patient.
- B Delancey